FYX PLATFORM

Roadside Assistance At Your Fingertips

Used by North America’s leading intermodal and OTR companies, the FYX Platform offers proven, efficient and reliable tools for managing any roadside assistance needs. This innovative software delivers real-time service monitoring and streamlined communications to fleet managers and owner-operators across all phases of the repair process. 

FYX PORTAL  – ROADSIDE ASSISTANCE SOFTWARE THAT KEEPS YOUR FLEET ON THE MOVE

Covering all aspects of emergency roadside repairs for every fleet size.

COMPLETE SETUP AND CONTROL

Preset standard operating procedures and equipment details to help you manage all aspects of repairs.

ANALYTICS TOOLS

Advanced analytics dashboard and service data reports to maximize control of your fleet’s repair process.

NO PHONE REQUIRED

Receive repair updates quicker and with less email and phone bank and forth communication. Allowing more time for day-to-day operations.

REAL-TIME SERVICE MONITORING

Complete insight into active road service events on one dashboard, including repair status, duration, and expected roll time for each event.

SIMPLIFIED BILLING

One-click billing module and extensive EDI and API capabilities.

REPAIR DATA EFFICIENCY

Eliminate repair entry discrepancies and extended wait times with incorrect breakdown information. Log all correct data at one time in one place. 

HOW IT WORKS

Your roadside repair handled from start to finish.

 

REQUEST SERVICE

 

The customer contacts our service coordinators via phone, email or FYX portal or mobile app.

 

SERVICE DISPATCHED

 

A preferred service provider is dispatched immediately to get you back on the road. You can track your repair status and chat with the dispatcher in real-time.

 

BACK ON TRACK

 

Our preferred service provider arrives on the scene, ensuring prompt service to minimize downtime.

 

FLEET MANAGEMENT

 

Our web-based customer portal and mobile app provides fleets with comprehensive repair management tools.

FYX PORTAL – MANAGE ROADSIDE REPAIRS FAST AND EFFICIENTLY WITH NO PHONE OR EMAIL 

Seamless hassle-free communication

No phone – email required

Simple 1-step request process

Follow your repair status in real-time

Eliminate data entry discrepancies

Improved business and repair flow

TECHNOLOGY PLATFORM THAT KEEPS YOUR FLEET ON THE MOVE