FYX PLATFORM

Roadside Assistance At Your Fingertips

FYX roadside assistance platform delivers real-time visibility into your fleet’s emergency road repair requests and provides seamless updates to all parties in the repair chain. Used by North America’s leading intermodal and OTR companies, this innovative software offers proven, efficient and reliable tools for managing your roadside assistance needs.

INNOVATIVE PLATFORM THAT KEEPS YOUR FLEET ON THE MOVE

SIMPLIFIED INCIDENT REPORTING

Reduced downtime with easy-to-use incident reporting and pre-set equipment details to expedite your repair time.

REAL-TIME SERVICE MONITORING

Visibility into all stages of your incident, from initial submission to final repair, with status updates on the progress of each event.

STREAMLINED COMMUNICATION

One-touch communication and chat functionality between driver, technicians and dispatch teams.

ROADSIDE ASSISTANCE AT YOUR FINGERTIPS

FYX portal and mobile app allow fleet managers and truck drivers to manage their roadside repairs from start to finish: report an incident, chat with a dispatcher, and follow the repair status every step of the way.

THE COMPLETE ROADSIDE SERVICE APP

Covering all aspects of emergency roadside repairs for your fleet.

COMPLETE SETUP AND CONTROL

Preset standard operating procedures and equipment details to help you manage all aspects of repairs.

ANALYTICS TOOLS

Advanced analytics dashboard and service data reports to maximize control of your fleet’s repair process.

REAL-TIME SERVICE MONITORING

Complete insight into active road service events on one dashboard, including repair status, duration, and expected roll time for each event.

SIMPLIFIED BILLING

One-click billing module and extensive EDI and API capabilities.

FYX MOBILE – MANAGE ROADSIDE REPAIRS
RIGHT FROM YOUR SMARTPHONE

Report an incident right from your phone

Chat with your service coordinator

Map your technician’s location

Follow your repair status in real-time

THE ROADSIDE ASSISTANCE PLATFORM THAT KEEPS YOUR FLEET ON THE MOVE

REQUEST A DEMO

Fill out and submit the form to fulfill a request to demo our FYX roadside assistance software.