FYX FLEET WORK ORDER AUTHORIZATION:
DISPATCHED ONCE THEY HAVE BEEN ACKNOWLEDGED AND ACCEPTED***
FYX Fleet, LLC. and its contracted service providers serve as emergency roadside service providers with the purpose of providing repair services to various commercial equipment. FYX utilizes an aggregate network of third- party vendors, and will employ such vendors to diagnose, triage, and/or repair the specified customer disablement. Please understand that not all vehicles can be repaired via roadside service and may need to be taken to a shop for further diagnosis. In this instance, you may still be responsible for the costs associated with our service and the services of the vendor dispatched to assist on the breakdown, including time and mileage.
A down payment is required to initiate service, a $250 minimum. This payment will be applied to the total cost of the service event. All sales are final. In the event FYX Fleet cannot locate, access, or you are not with the equipment, a dry run fee may be assessed. In the event the equipment has moved or is not at the disablement site, a GOA, or Gone on Arrival, fee may be assessed.
Accepting these terms gives FYX Fleet permission to debit your account for the agreed upon services according to the terms outlined on this Work Order. This payment authorization is for the goods/services described herein. By accepting these terms, you certify that you are an authorized user of the payment method provided and that you agree to all charges related to this service event. Please note that if using a credit card as payment, the credit card must bear the name of your company, or if a personal credit card, must match the name registered with the credit card company. In the event FYX cannot provide service, or a vendor cannot be located, with funds already secured, FYX will initiate a refund of any monies collected.
Thank you for giving FYX Fleet the opportunity to serve you. We appreciate your business! Your satisfaction is important to us. If, for any reason, you are not satisfied with the services you receive, please contact FYX Fleet immediately at (866) 220-0734 and reference your incident number provided at the time of service.
I grant FYX Fleet’s contracted service providers permission to operate my equipment for the purpose of testing and/or inspection. I understand that, if any closer analysis finds additional labor, parts or materials are necessary to complete the repair, I will be contacted for authorization. I acknowledge that this work authorization approved supplemental estimates. I agree that if I should halt repairs for any reason, I will be responsible for the cost of any and all repairs completed to that point, as well as the cost of the parts which are not returnable, or restocking fees charged to FYX Fleet, or contracted service providers, if I choose not to purchase said parts outright. I am entitled to retain any parts I pay for that are not returnable to their vendors.